Terms & Privacy
Privacy Policy
XTek Solutions LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our website and services.
1. Information We Collect
Personal Information: Name, email address, phone number, and billing details.
Non-Personal Information: IP address, browser type, and usage data.
2. How We Use Your Information
To provide and improve our services.
To communicate with you regarding inquiries or services.
To comply with legal obligations.
3. Sharing of Information
We do not sell your data. However, we may share information with third-party service providers for payment processing, security, and analytics.
4. Data Security
We implement security measures to protect your personal information. However, no method is 100% secure.
5. Your Rights
You may request access, corrections, or deletion of your data by contacting us.
6. Contact Us
If you have any questions about this policy, email us at support@XTekltd.com.
Terms & Conditions
Acceptance of Terms
By using our website and services, you agree to these Terms and Conditions.
1. Services Provided
XTek Solutions LLC provides ICT and digital transformation services. Specific services are detailed on our website.
2. User Responsibilities
You must provide accurate information.
You must not engage in unauthorized use of our services.
3. Payment and Billing
Payments must be made as per the agreed terms. Late payments may result in service suspension.
4. Limitation of Liability
XTek Solutions LLC is not liable for any indirect, incidental, or consequential damages resulting from your use of our services.
5. Termination
We reserve the right to terminate services for violations of these terms.
6. Governing Law
These terms are governed by the laws of Wyoming.
General Refund Policy
Eligibility for Refunds
Refunds may be issued in the following cases:
Service not delivered as promised.
Billing errors.
2. Non-Refundable Services
Completed consulting services.
Software licenses and subscriptions.
3. Requesting a Refund
To request a refund, contact accounting@XTekltd.com within 30 days of the transaction.
4. Processing Time
Approved refunds will be processed within 10 business days.
Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device to enhance user experience.
2. How We Use Cookies
To analyze website traffic.
To improve service functionality.
3. Managing Cookies
You can disable cookies in your browser settings, but some features may not work properly.
For any questions, contact us at support@XTekltd.com.